
Domiciliary care is receiving support in the comfort of your home on a short-term or long-term basis.
The goal of home care is to promote independent living with personalised support from competent carers.
Yes, you can. We can provide you with a live-in carer or run a 12-hourly shift to ensure continuity of care.
Your live-in carer is expected to have a room to themselves to allow them privacy to rest and other minor amenities to support service provision.
Your carer will provide services agreed on and stated in your support plan, including personal care, medication support, and nutritional support.
When you require support to carry on with your daily task.
Yes. You can book a trial of care if in doubt. However, the cost of care will be borne by you.
Most times, you will have a regular carer.
Another carer with the same expertise will replace your regular carer in such cases to ensure continuity of care.
You can always report to the office or fill in a complaint form. Proceedings on filling out a complaints
form can be found in your service user booklet.